Booking Status
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Zaktualizowano 19 września 2026
Understanding what each booking status means and how you'll be notified about changes.
Status Types
Your booking can have one of the following statuses:
| Status | Description |
|---|---|
| Confirmed | Your booking is confirmed and scheduled. You're all set! |
| Pending Approval | The company needs to approve your booking before it's confirmed. |
| Completed | The service has been delivered. This is a past booking. |
| Cancelled | The booking was cancelled by you or the company. |
| No-show | You were marked as not arrived for the appointment. |
Confirmed
This is the most common status after booking. It means your appointment is scheduled and the staff member is expecting you. No further action is needed.
Pending
Some companies manually review bookings before confirming. While your booking is pending:
- You'll receive a notification once it's approved or declined
- The time slot is temporarily reserved for you
- You can cancel the booking if you change your mind
Tip: A request the company does not answer within an hour is cancelled automatically and the slot goes back on sale. If yours matters, it is worth phoning them rather than waiting — their contact details are on the booking page.
Completed
After your appointment, the company marks the booking as completed. This status means the service was delivered successfully.
Cancelled
A booking can be cancelled by you or by the company. If the company cancels:
- You'll be notified by email and/or SMS
- If you prepaid, the company's refund policy applies
No-show
If you miss your appointment without cancelling, the company may mark it as a no-show. Repeated no-shows may affect your ability to book with that company in the future.
How You Get Notified
Slotsy keeps you informed about status changes through:
- Email — sent for every status change
- SMS — if the company has SMS notifications enabled
- My Bookings — the status updates in real time in your account
What's Next?
- Booking Flow — how to make a new booking
- Cancel Booking — how to cancel your booking
- Payment Status — track your payment