Edit Booking, Notes & Activity Log

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Zaktualizowano 2 marca 2026

Manage your bookings more efficiently with inline editing, structured notes, activity history, and quick rebook.

Edit Booking

You can change the service, staff member, or time of an existing booking — as long as it's in Pending, Pending Payment, or Confirmed status.

FieldDescription
ServiceChange the booked service (duration recalculates automatically)
StaffReassign to a different staff member
TimeMove to a new date/time (conflict detection applies)

Tip: If the new time conflicts with another booking for the same staff, you'll see a 409 error with details.

Completed, cancelled, and no-show bookings cannot be edited.

Staff & Customer Notes

Add structured notes to any booking, regardless of status:

Note TypePurpose
Staff NoteInternal notes visible only to staff (e.g., "VIP client")
Customer NoteNotes about customer preferences or requests

Notes can be up to 1,000 characters each and can be cleared by sending null.

Activity Log

Every action on a booking is recorded automatically:

  • Created — booking was created
  • Confirmed — booking was confirmed
  • Edited — service, staff, or time was changed
  • Rescheduled — time was moved
  • Cancelled — booking was cancelled (with reason)
  • Notes Updated — staff or customer notes changed
  • Completed / No-Show — final status set

Each entry shows who performed the action (admin, customer, or system) and when.

Quick Rebook

Quickly create a new booking based on a completed or cancelled one:

  1. Open the original booking
  2. Click Rebook
  3. Choose a new date/time
  4. Optionally change staff or service
  5. The new booking copies customer and other details from the original

Tip: Only start_time is required — end time is calculated from the service duration.

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