Customer Management

Know every client like they're your only client

Every client gets a detailed profile with booking history, personal notes, tags, and preferences. Deliver personalized service that keeps them coming back.

No credit card required

Forgetting client details costs you repeat business

The Problem

A regular client walks in and you can't remember their preferences. Was it a short trim or a layered cut last time? Do they have allergies? What products did you recommend? Scrambling for details makes your service feel impersonal — and clients notice.

The Solution

Slotsy builds a detailed profile for every client automatically. Full booking history, staff notes, tags, preferences, and contact details — all in one place. Before each appointment, glance at the profile and greet your client like you remember everything. Because you do.

How customer management works

Client intelligence that builds itself

1

Profiles created automatically

When a client books, their profile is created with contact info and booking details. Every future booking adds to their history.

2

Add notes and tags

Record preferences, allergies, product recommendations, or anything relevant. Tag clients as VIP, new, or any category you define.

3

Use insights to personalize

Before each appointment, review the client's history. Know their favorite services, past notes, and spending patterns.

Why customer management builds loyalty

Personal service at scale — powered by smart client profiles

Complete booking history

See every past appointment — date, service, staff member, and payment. Spot patterns and anticipate what clients need next.

Staff notes that travel

Notes are visible to all authorized staff. If a client sees a different team member next time, they still get personalized service.

Smart client segments

Tag clients and create segments — VIPs, new clients, lapsed clients. Run targeted promotions to each group.

Contact history in one place

Email, phone, booking messages — all client communication is logged in their profile. Never lose track of a conversation.

Simple, transparent pricing

All features included on every plan. Only pay for team size.

All features included

Unlike other platforms, we don't hide features behind expensive plans. Every paid plan gives you the full toolkit — payments, reminders, analytics, integrations, and more.

MonthlyAnnual

Free

For getting started

Free forever
Get Started
  • 50 bookings/month
  • 1 staff member
  • 1 location
  • Online booking page
  • Email notifications
  • Powered by Slotsy branding
Community support

Solo

For independent professionals

39/month
Start Free Trial
  • 1 staff member
  • 2 locations
  • Unlimited bookings
  • Online payments
  • Booking calendar
  • Website widget
  • Reports & analytics
  • API access
Email support
Popular

Team

For growing teams

69/month
Start Free Trial
  • Up to 5 staff members
  • 2 locations
  • Unlimited bookings
  • Online payments
  • Booking calendar
  • Website widget
  • Reports & analytics
  • API access
Email & chat support

Business

For larger organizations

99/month
Start Free Trial
  • Up to 20 staff members
  • 2 locations
  • Unlimited bookings
  • Online payments
  • Booking calendar
  • Website widget
  • Reports & analytics
  • API access
Priority support

Paid plans include a 14-day free trial. No credit card required. Cancel anytime.

No refunds for partial billing periods. View Refund Policy

Need more?

SMS packages from €5Custom domain €10/moExtra locations €10/mo each

Need help getting started?

Our experts will set up your account, configure services, staff schedules, and booking page — so you can start accepting clients right away.

From €99Learn more

Frequently asked questions

Common questions about customer management

Ready to simplify your bookings?

Start your free trial today. No credit card required.

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