Know every client like they're your only client
Every client gets a detailed profile with booking history, personal notes, tags, and preferences. Deliver personalized service that keeps them coming back.
No credit card required
Forgetting client details costs you repeat business
The Problem
A regular client walks in and you can't remember their preferences. Was it a short trim or a layered cut last time? Do they have allergies? What products did you recommend? Scrambling for details makes your service feel impersonal — and clients notice.
The Solution
Slotsy builds a detailed profile for every client automatically. Full booking history, staff notes, tags, preferences, and contact details — all in one place. Before each appointment, glance at the profile and greet your client like you remember everything. Because you do.
How customer management works
Client intelligence that builds itself
Profiles created automatically
When a client books, their profile is created with contact info and booking details. Every future booking adds to their history.
Add notes and tags
Record preferences, allergies, product recommendations, or anything relevant. Tag clients as VIP, new, or any category you define.
Use insights to personalize
Before each appointment, review the client's history. Know their favorite services, past notes, and spending patterns.
Why customer management builds loyalty
Personal service at scale — powered by smart client profiles
Complete booking history
See every past appointment — date, service, staff member, and payment. Spot patterns and anticipate what clients need next.
Staff notes that travel
Notes are visible to all authorized staff. If a client sees a different team member next time, they still get personalized service.
Smart client segments
Tag clients and create segments — VIPs, new clients, lapsed clients. Run targeted promotions to each group.
Contact history in one place
Email, phone, booking messages — all client communication is logged in their profile. Never lose track of a conversation.
Simple, transparent pricing
Between paid plans the features are identical. You only pay for team size.
Same features on every paid plan
Start, Team and Business differ only in team size, locations and support — never in what the product can do. Free gives you online payments, the booking widget, reminders, integrations and the API too; it keeps the dashboard analytics, digital products and booking page design for the paid plans.
Free
For getting started
- 40 bookings/month
- 1 staff member
- 1 location
- Online payments & booking widget
- Reminders, integrations & API access
- Dashboard analytics, digital products and page design: paid plans
Start
For one or two people
- Up to 2 staff members
- 2 locations
- Unlimited bookings
- Dashboard analytics
- Digital products
- Booking page design
- Online payments & booking widget
- API access
Team
For growing teams
- Up to 5 staff members
- 3 locations
- Unlimited bookings
- Dashboard analytics
- Digital products
- Booking page design
- Online payments & booking widget
- API access
Business
For larger organizations
- Up to 20 staff members
- 5 locations
- Unlimited bookings
- Dashboard analytics
- Digital products
- Booking page design
- Online payments & booking widget
- API access
Paid plans include a 14-day free trial. No credit card required. When a trial ends without payment your account moves to the Free plan — nothing is deleted, and you can cancel any time.
No refunds for partial billing periods. View Refund Policy
Need more?
Need help getting started?
Our experts will set up your account, configure services, staff schedules, and booking page — so you can start accepting clients right away.
Frequently asked questions
Common questions about customer management
Ready to simplify your bookings?
Start your free trial today. No credit card required.
Start Free Trial