Reviews

Reviews help you choose the right company and share your experience with other customers on Slotsy.

Finding the Reviews Page

1. Open a company page
2. Click the Reviews tab in the navigation menu
3. The reviews page displays a summary and a list of all reviews

Tip: The Reviews tab is always visible in the company navigation menu.

Reviews Summary

At the top of the page you'll see:

• Average rating — the overall star score (1 to 5)
• Number of reviews — total feedback count
• Rating distribution — bar chart showing how many reviews each star level received
• Write a Review button — leave your own feedback

Sorting and Filtering

Use the dropdowns above the reviews list to refine results:

• Sort by: Newest first, Oldest first, Highest rated, Lowest rated
• Filter by staff: Select a specific staff member to see only their reviews (available when the company has multiple staff)

Reading Reviews

Each review card shows:

Tip: Look for the "Verified" badge — it means the reviewer actually completed a booking.

Writing a Review

1. Click Write a Review on the reviews page
2. Select your star rating (1-5, required)
3. Enter your name and email (required)
4. Optionally select a staff member to review
5. Write your comment (required, up to 1000 characters)
6. Click Submit Review

Your review will be sent for moderation. It will appear publicly after the company administrator approves it.

Tip: After a booking, you may receive an email with a review link. Clicking it opens the form with your booking pre-filled.

Company Replies

Business owners can respond to reviews. Their reply appears directly below the review with a visual indent and "Company Reply" label.

Troubleshooting

• "You already submitted a review" — Each booking can only be reviewed once
• Review not appearing — New reviews require admin approval before they become visible

What's Next?

• Company Page — return to the company overview
• Discover Companies — find more companies
• Booking Flow — book a service