Move a Booking

If the time no longer suits you, you can move a booking yourself — without cancelling and starting again.

How to Move It

1. Go to My Bookings in your account
2. Find the booking and click the clock icon on its card
3. Pick a day from the strip, then one of the free times
4. Click Move booking

The studio is told about the change, and you keep the same booking — the same session, the same trainer, the same pass or payment.

Tip: Cancelling and rebooking is not the same thing. A new booking is a new record, and anything attached to the old one — a prepayment, a visit already deducted from a pass — travels with the booking, not with you.

What You Can Change

The question the screen answers is "when can this booking go", not "what else could I book".

Why Some Times Are Missing

You are shown only what the studio can really take:

• the studio is open and the trainer is working
• your whole session fits before closing time
• nobody else has that hour, or, for a group class, places remain
• it is at least 30 minutes from now

A day greyed out on the strip is closed or fully booked — hover it to see which.

The hour your booking is on now stays on the list. Moving to the same time on another day is the commonest change of all, and it would be missing otherwise.

Note: A grid of 15-minute starts does not mean sessions every 15 minutes. If you take 09:15 for an hour, your session runs to 10:15 and nothing in between is offered to anyone else.

When the Button Is Not There

Each studio sets how late a booking may still be changed — the same notice it asks for cancelling. Inside that window the button is gone and the dialog says so. Ring the studio: they can move any booking from their own panel, at any notice.

A cancelled booking cannot be moved either — book again instead.

Related

• Cancel Booking — when you cannot make it at all
• Booking Flow — making a new booking
• My Bookings — everything you have booked