Privacy Policy

Slotsy.io ("Slotsy", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online booking platform and related services.

By using Slotsy, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our services.

We collect information you provide directly: name, email address, phone number, business information, and payment details when you create an account or make a booking.

We automatically collect technical data: IP address, browser type, device information, pages visited, and interaction data through cookies and similar technologies.

For business accounts, we collect: company name, address, services offered, staff information, and scheduling data necessary to operate the booking platform.

We use your data to provide and improve our booking services, process transactions, send appointment reminders, and communicate important updates about your account.

We analyze usage patterns to improve our platform, develop new features, and ensure service reliability. We may use aggregated, anonymized data for research and analytics.

With your consent, we may send promotional communications about new features, special offers, or partner services. You can opt out at any time.

We process your personal data based on the following legal grounds under GDPR:

We do not sell your personal data to third parties. We share data only in the following circumstances:

With service providers who help us operate our platform (hosting, payment processing, email delivery). These providers are contractually bound to protect your data.

With the business you are booking with, to facilitate your appointment. Businesses on our platform have their own privacy obligations.

When required by law, to comply with legal processes, or to protect the rights and safety of Slotsy, our users, or others.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, typically for the duration of your account plus a reasonable period after.

Booking records are retained for up to 3 years after the last booking for business analytics purposes. Financial records are retained as required by applicable tax laws.

You may request deletion of your data at any time, subject to legal retention requirements.

Under GDPR and applicable data protection laws, you have the right to: access your personal data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, data portability, and object to processing.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Our primary data processing occurs within the EU.

Slotsy is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us at: [email protected]

Data Protection Officer: [email protected]