Max Bookings per Slot
Updated September 8, 2026
The Max Bookings per Slot setting allows multiple customers to book the same time slot for a single service. This is essential for group activities like classes, workshops, and sessions.
How It Works
By default, every service has a max bookings value of 1 — meaning one customer per time slot (a typical 1-on-1 appointment). When you increase this number, multiple customers can book the same slot until the limit is reached.
Example:
| Setting | Behavior |
|---|---|
| max_bookings_per_slot = 1 | One customer per slot (default) |
| max_bookings_per_slot = 5 | Up to 5 customers can book the same slot |
| max_bookings_per_slot = 20 | Up to 20 customers per slot (e.g., yoga class) |
Use Cases
This feature is designed for group and shared services:
- Yoga / Pilates classes — 10–20 participants per session
- Group fitness (HIIT, Spinning) — 15–30 spots per class
- Workshops — 5–10 attendees per workshop
- Cooking classes — 6–12 participants
- Webinars / Online sessions — 50+ spots
Tip: For services where each client gets individual attention (haircuts, massages, consultations), keep the default value of 1.
Setting Max Bookings
- Go to Services and open the service
- Navigate to the Settings tab
- Find Max bookings per slot
- Enter the desired number
- Click Save
The change takes effect immediately for all future time slots.
How It Affects Availability
The booking page shows available slots based on remaining capacity:
| Total Capacity | Booked | Remaining | Slot Status |
|---|---|---|---|
| 10 | 0 | 10 | Available |
| 10 | 5 | 5 | Available |
| 10 | 9 | 1 | Available (last spot) |
| 10 | 10 | 0 | Full |
When a slot reaches its maximum, it disappears from the available times on the booking page. Customers only see slots that still have capacity.
Difference from 1-on-1 Services
| Aspect | 1-on-1 (max = 1) | Group (max > 1) |
|---|---|---|
| Customers per slot | 1 | Multiple |
| Slot becomes unavailable | After 1 booking | After max is reached |
| Staff assignment | One staff per booking | One staff serves the group |
| Typical use | Haircut, massage | Yoga class, workshop |
| Cancellation impact | Slot reopens fully | One spot freed up |
Changing the Limit
You can increase or decrease the max bookings value at any time:
- Increasing — new spots become available immediately for future slots
- Decreasing — existing bookings are not affected; only future availability changes
Tip: If you lower the limit below the number of existing bookings for a slot, those bookings remain valid. The slot simply won't accept new bookings until the count drops below the new limit.
What Customers See
Remaining capacity is shown everywhere a customer picks a time:
| Where | What it shows |
|---|---|
| Date picker | Green while places remain, amber when 20% or fewer are left, red when the day is full |
| Time slots | "7 left" under the time |
| Public schedule | "7 of 10 left" on the session card |
A booking of a different service at the same time still takes the slot entirely — one staff member cannot run two sessions at once.
Related
- Service Management — create and manage services
- Service Scheduling — set service-specific availability