Two-Factor Sign-In
Updated September 28, 2026
Two-factor sign-in protects your studio even if someone learns your password. On top of the password, Slotsy asks for a 6-digit code from an authenticator app on your phone. The code changes every 30 seconds, so a password that was seen or stolen does not open your payments, customers or team on its own.
How to turn it on
- Install an authenticator app on your phone if you have none: Google Authenticator, Microsoft Authenticator, 1Password or Authy
- In the admin panel open Account and find the Two-factor sign-in card
- Click Turn on
- Scan the QR code with the app (or type the key under it by hand)
- Enter the 6-digit code the app shows and click Turn on
- Save your recovery codes: they are shown only once
An email "Two-factor sign-in is on" confirms it.
Signing in from now on
| Where | What happens |
|---|---|
| Web admin panel | Email and password → the code from the app. Tick "Trust this browser for 30 days" to skip the code on your own computer |
| Slotsy Business app | Email and password → the code from the app. The phone then stays signed in for up to 90 days |
| A new device or someone else's browser | The code is always asked for |
Tip: Recovery codes are for a lost or dead phone. At the code step, click "Use a recovery code" and enter one. Each works once. Keep them in a password manager or on paper, away from the phone.
Recovery codes and turning it off
| Action | How |
|---|---|
| New recovery codes | Account → Two-factor sign-in → New recovery codes, confirm with the password. The old ones stop working |
| Turn off | Turn off, confirm with the password. An email "Two-factor sign-in was turned off" follows |
Resetting the password with "Forgot password?" does not turn two-factor off: the code is still asked for afterwards.
If something goes wrong
- "That code is not right" — make sure the phone sets its time automatically, and enter a fresh code.
- "Too slow or too many tries" — the code step allows 5 minutes and 5 tries. Sign in again with the password.
- Phone lost and no recovery codes — write to [email protected] from your account's email.
- An email about turning it off that you did not do — change your password at once and write to us.
Related
- Profile & Account — changing the password and "My devices"
- Forgot Password — resetting the password