Key Results
50%
Faster check-in
3x
Online bookings
98%
Patient satisfaction
The Challenge
CityHealth Clinic relied on phone-based scheduling that caused long hold times, missed appointments, and overwhelmed front-desk staff during peak hours.
The Solution
Slotsy enabled the clinic to offer online booking with service-specific availability, automated reminders, and a patient-friendly booking page integrated into their website.
The Results
Check-in times dropped by 50%, online bookings tripled in two months, and patient satisfaction scores reached 98%. Front-desk staff can now focus on in-person patient care.
“Our patients appreciate the modern booking experience, and our staff finally has time to focus on care instead of scheduling calls.”
Dr. Michael Torres
Director, CityHealth Clinic
Slotsy Features Used
Online Booking
Automated Reminders
Calendar Sync
Analytics
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